a comparative study of quality management principles and quality management system in gharazi hospital

introduction: we can facilitate hospital management and prevent organizational crises by applying quality management principles. gharazi hospital in isfahan set up a quality management system in 1380 and in 1381 received iso 9001 , 2000 certificates. this study compared the quality management principles and the quality management system established in this hospital. methods: it is a cross-sectional study which was performed in 1385. all wards of the hospital in which the quality management was carried were studied. data were collected by a checklist and a questionnaire. checklists were made based on quality management standards and principles and questionnaires were made based on ministry of health standards. results: the findings indicate that what is established in gharazi hospital based on international standards series 9000 in quality management system was consistent with the eight principles of quality management. conclusion: establishing quality management systems in organizations in essential for their improvement but the philosophy of their establishment must be taken into account.